Or do you view it as a "necessary evil" and "loss leader" to be endured in order to compete for customers?
Did you know that your Service Department is capable of generating the highest monthly net profits in your company?
BDR has proven this to be true for Service Departments in any market. It is not uncommon for the Service Department to cover the overheads for the entire company. Our Service Profit Coach program is designed to help you structure and manage your Service Department to maximize profits over the long term.
Listen to what one of our current clients has to say about Service Coaching and BDR.
Service Profit Coach Wahoo
"I just wanted to take a moment to tell you how satisfied I was with the work [the Service Profit Coach] did for our company while under her coaching. As you already know I'm sure, she is a true professional. Her sense of timing complimented by her sense of humor made my coaching experience rewarding."
Service Profit Coach is a monthly coaching program focused on helping owners and department managers structure their Service Department to maximize profits and manage growth over the long term.
The program is designed to help you implement profit strategies that will generate 55% - 60% gross margin with 15% - 20% net profit
Why should I improve my Service Department?
Increased revenue, greater profits, and stable cash flow
Gross profit and net profit percentages that can exceed new construction and retrofit
Stable source of income to offset seasonal slow downs and economic downturns
A growing base of loyal service customers - Your best referral source
Who are the Service Profit Coaches?
Jennifer Shooshanian has fourteen years of experience in the HVAC industry, specializing in Service. Jennifer focuses on bringing structure to Service Departments by implementing labor management procedures and developing strategies to maximize billings.
Angela Coombs has eleven years of business management experience and eight years of HVAC-specific experience. She has been a successful Service Manager, as well as being a Service Profit Coach client prior to joining BDR.